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All orders will be processed and shipped as expediently as possible. If an item is on backorder, you will be notified immediately. International orders, P.O. boxes and orders shipped to Hawaii and Alaska will be sent by U.S. First Class Mail only. If any items on your order cannot be shipped together there will be no additional delivery charges for multiple shipments.
Domestic Delivery Charges:
| $0 to $25 |
$6.25 |
| $25.01 to $40 |
$7.25 |
| $40.01 to $50 |
$8.75 |
| $50.01 to $75 |
$11.75 |
| $75.01 to $100 |
$13.75 |
| $100.01 to $125 |
$15.75 |
| $125.01 to $150 |
$17.75 |
| $150.01 to $200 |
$18.75 |
| $200.01 and up |
$19.75 |
International Delivery Charges:
| $0 to $25 |
$26.75 |
| $25.01 to $40 |
$27.75 |
| $40.01 to $50 |
$29.75 |
| $50.01 to $75 |
$31.75 |
| $75.01 to $100 |
$34.75 |
| $100.01 to $125 |
$36.75 |
| $125.01 to $150 |
$38.75 |
| $150.01 to $200 |
$39.75 |
| $200.01 and up |
$40.75 |
- Two Day delivery add $17.00 to standard shipping & handling charges.
- Next Day delivery add $42.00 to standard shipping & handling charges.
- Two Day and Next Day delivery are not available for international orders.
We accept American Express, Diner's Club, Master Card, Paypal and Visa. If you experience technical difficulty placing your order online please call 800-359-7455 ext. 25 for assistance. Please note that we DO NOT accept phone orders. No personal checks, money orders or C.O.D. orders will be accepted.
Sales tax must be charged to residents of California.
Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
We take great pride in our reputation for quality and value, and guarantee unconditionally every piece of merchandise shipped against any defect in fabric, trim or workmanship. If you are dissatisfied with a purchase, please return the item within 14 days of its receipt and we will gladly assist you with a prompt refund or exchange provided that the garment is un-worn and in its original packaging (including hang tags).
THERE ARE NO RETURNS OR EXCHANGES ALLOWED FOR PANTIES, BOXERS, BRIEFS AND LONG JOHN BOTTOMS.
Send all return packages via a prepaid, insured, traceable method to ensure a safe and documented delivery to:
Mary Green Internet Returns
1244 Larkin Street
San Francisco, California 94109
Shipping charges:
- Exchanges: If you are exchanging merchandise you are responsible for the cost of returning it to us. Shipment of a replacement item of equal or lesser value is free of charge; however, if you would like to upgrade your shipping method or purchase additional items, you are responsible for the cost of the additional items and shipping charges.
- Returns: If you are returning merchandise for a refund, you are responsible for the cost of returning it to us. Unfortunately, we cannot reimburse you for the original shipping charges.
- Incorrect orders: If we have inadvertently sent you incorrect merchandise, we apologize. You will not be charged for the shipping costs of replacement merchandise, and we will reimburse you for the cost of returning the item to us.
- Credits to your charge card: A credit will be issued as soon as we receive your return. It may take one to two billing cycles for a refund to appear on your credit card statement.
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